Not only are Capita Software Services (CSS) experienced in the field of providing tailored software to the public sector, we can also provide you with managed and hosted services from our skilled Technical Services team. Using their experience and knowledge gained from working in many IT roles within the public sector, the Technical Services team also provides managed hosting, remote monitoring and management to a number of satellite locations including customer sites and inherited data centres around the UK.
The following services are available from Capita Technical Services:
- Managed hosting
- Utility storage
- Centralised storage
- Centralised back-up
- Remote support
All supporting processes and procedures are in line with IT Infrastructure Library (ITIL) best practice guidelines.
Key features of Managed and Hosted Services:
- Constant monitoring and recording of security/CCTV in key external and internal areas
- Physically separated, PAC token controlled, secure areas
- Regulated and protected electricity supply
- Continuous provision of a backup electrical supply
- Fully automatic fire detection and suppression systems
- Total environmental element monitoring
- Server scanning for OS vulnerabilities twice yearly
- Installation of critical OS patches installed as required
- Base OS hardening procedures performed on all new server builds.
Download the datasheet for more detailed information regarding the key features of our Managed and Hosted Services
Benefits of Managed and Hosted Services:
- Future-proofed IT solutions, built with corporate growth and expansion in mind
- Improved integration and flexible alignment with your business strategy
- Improved management of commercial and technical innovations and risks
- Dedicated storage team monitoring and managing storage provisions
- Complete ‘end-to-end’ solution for hosting of the server and operating system, complemented by Ingres and support for the Capita application.
Contact Capita Technical Services today to find out more about our Managed and Hosted Services.