Work Smarter

Making smarter working an everyday reality, organisation-wide

Improve service delivery and overall efficiency with us helping you to work smarter

With ever-increasing funding cuts on the horizon, and demand for higher quality services growing all the time, finding ways to work smarter has never been more essential. We understand the challenges that local authorities face. We design and implement software solutions that provide proven efficiency gains, and can provide business cases that demonstrate cashable savings. Our integrated solutions embrace and enable digital transformation, provide improved management information and simplify processes. While you enjoy a more productive organisation with lower outgoings, your customers will feel the benefit of improved service delivery and better ways of connecting with you. That’s what we call ‘smart’.

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Self-service portal
for local government

A secure online gateway offering your customers 24/7 access to your services

Our secure Portal solution means you can enhance your customers’ online experience, making it increasingly tailored to their individual needs. Customers can access relevant information, undertake key tasks and communicate with you 24/7 via a single log-in. In addition, integration allows data to flow seamlessly between the web portal and your back-office and other digital systems.

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Capita's software services Revenues and Benefit - Self-service portal for local government
Advantage Digital forms and case manager
for local government

Combining intelligent online forms, data capture and workflow to power your productivity

Customer-facing eforms can be quickly built and integrated into your website to offer citizens an easy, intuitive way to interact with your services online. Behind the scenes, powerful workflow tools streamline the journey of tasks and data through your organisation, accelerating the speed of your processes and service delivery.

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Capita's software services Revenues and Benefit - Advantage Digital forms and case manager for local government
Advantage Digital apps
in local government

Create and integrate 2-way citizen apps to strengthen engagement and improve efficiencies

Fuel faster, more effective citizen communications with your own mobile apps. Advantage Digital Apps is a single platform mobile apps solution which makes it easy for you to develop your own apps and become better connected with your citizens using a technology they love.

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Capita's software services Revenues and Benefit - Advantage Digital apps in local government