Portal and customer self service

A secure online gateway offering your customers 24/7 access to your services

Delivering safe, secure, fast and reliable online services.

For many organisations, enabling customers to access products and services via a web portal makes a lot of sense. Our solutions enhance your customers’ online experience, making it increasingly tailored to their individual needs. Customers can access relevant information, undertake key tasks and communicate with you 24/7 via a single log-in. In addition, integration allows data to flow seamlessly between the web portal and your back-office and other digital systems, reducing your need to support more costly customer service channels.

Portal
Solutions

Provide your customers with a single, convenient and secure gateway to your online services.

Advantage Digital Portal gives your customers the ability to communicate and transact with you, as well as to access their information online. While they get to do what they need in the most time and cost-efficient way possible, you reap the benefits of more automated and accurate operations performed by your customers instead of your staff.

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Capita's software services Digital Solutions - Portal Solutions
Self service
for social housing

Online self-service – making life easier for you and your customers

Allow your social housing customers to access your services and communicate with you online. With secure, free-flowing online access from any device to their information and most common administrative activities, your customers can accomplish the tasks they need to do when and how they choose.

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Capita's software services Digital Solutions - Self service for social housing
Self service
for local government

A secure online gateway offering citizens 24/7 access to services and data

Driving online self-service to help you and your citizens achieve more in less time. Citizens get to access your services and their data when and how they wish, while you get to deliver faster, more efficient services and reduce avoidable contact.

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Capita's software services Digital Solutions - Self service for local government
ECM
Self-service scanning

Self-service scanning – helping you deliver better services to your customers.

Save time and deliver better outcomes with self-service scanning. Provide your customers with an easy, timesaving way to submit their own documents to improve their service experience and you can reap the rewards in terms of time and cost savings.

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Capita's software services Digital Solutions - ECM Self-service scanning