Digital Solutions

Giving everyone an advantage in a digital world

A set of digital solutions powering customer satisfaction and streamlined operations

Already in use by over 140 organisations across the private, housing, education and government sectors, our digital solutions strengthen customer relationships and loyalty while streamlining back-office processes and reducing operational costs. It comprises a set of powerful tools that can be tailored to the needs of any organisation. With flexibility at their heart, these solutions can work together or apart – giving you the freedom to pick and mix the right ones for your needs. With fast ROI always a key driver, our digital experts can help define and create the most appropriate mix for you, from single point solutions such as mobile app or web portal software, through to enabling organisation-wide digital transformation.

Advantage Digital

One platform to create, deliver, automate and support your digital services

Advantage Digital strengthens customer relationships and loyalty while streamlining back-office processes and reducing operational costs. It comprises a set of powerful tools that can be tailored to the needs of any organisation. With flexibility at their heart, these solutions can work together or apart – giving you the freedom to pick and mix the right ones for your needs.

Read More
Capita's software services Digital Solutions - Advantage Digital
Mobile
apps

A comprehensive solution to help fuel a powerful 2-way relationship with your customers

A range of mobile apps making it easy for you to become better connected with your customers. Our software offers you the ability to create and manage your own fully developed mobile apps. From delivering information about services and news, to enabling your customers to track orders, complete transactions and interact with you – you get to choose exactly what your apps can offer.

Read More
Capita's software services Digital Solutions - Mobile apps
Forms and
Case Management

Combining intelligent online forms, data capture and workflow to power your productivity

Forms and Case Manager combine intelligent online forms with automated workflow to power the way an organisation captures, tracks, interrogates and processes applications and data.

Read More
Capita's software services Digital Solutions - Forms and Case Management
Portal
and Customer Self Service

A secure online gateway offering your customers 24/7 access to your services

For many organisations, enabling customers to access products and services via a web portal makes a lot of sense. Our solutions enhance your customers’ online experience, making it increasingly tailored to their individual needs.

Read More
Capita's software services Digital Solutions - Portal and Customer Self Service
Digital solutions
for local government

A set of integrated digital solutions powering customer satisfaction and streamlined operations

Already in use by over 140 organisations across the private, housing, education and government sectors, Advantage Digital strengthens customer relationships and loyalty while streamlining back-office processes and reducing operational costs. It comprises a set of powerful tools with flexibility at their heart, giving you the freedom to pick and mix the right ones for your needs.

Read More
Capita's software services Digital Solutions for local government
Achieving digital transformation
in social housing

Easily connect with your customers via their channels of choice

Online and on-the-go – this is how your customers increasingly run their lives. Give them options to interact with you in the same way, and you’ll have more engaged customers empowered to use cheaper, faster channels while you can enjoy all the benefits that channel shift brings.

Read More
Capita's software services achieving digital transformation in social housing