At a time when NHS finances are under unprecedented pressure, trusts need to ensure they collect as much of the money they are owed from patients on time and at as low a cost as possible.
Our income collection solutions make it easy for patients to pay you. Whether it’s payment for an invoice, prescription, private treatment, overseas visitor treatment, amenity rooms or other services, our solutions enable you to collect that payment at a convenient time and location for you and your patients. Payments can be taken at the time of, or in advance of, treatment or service delivery, reducing the cost and effort associated with invoice production and payment collection.
Where it is necessary to issue an invoice, our income collection solution makes it easy for patients to pay by offering a variety of payment channels including in person, over the phone, via automated telephone and online.
As well improving cashflow by making it easy for people to pay, an income collection solution dramatically reduces back-office administration as not only is there less debt to chase but less manual keying is required, as our solutions integrate with any financial management system including Oracle, Integra, Mckesson, Agresso and SAP.
At a time of increased pressure on NHS finances and with the lifting of the cap on private patient income around the corner, now is a great time to consider an income collection solution.
Capita’s income collection solutions are already helping over 200 public sector organisations, including Central Manchester University Hospitals NHS Foundation Trust and States of Guernsey Health and Social Services Department, extend customer payment choice, deliver efficiency gains and reduce levels of payment arrears.
If you would like to find out how an income collection solution can benefit your organisation, simply request a free income collection review. One of our experienced consultants will analyse your current practices and produce a report identifying the ways in which an income collection solution could save you time and money.