How do you convert your citizens from doing things offline to doing them online?
We appreciate that encouraging citizens to change the way they do things can be tricky. However, there’s not much point in having an all-singing, all-dancing self service provision if nobody’s using it. That’s why we will work hand-in-hand with your existing communications team to encourage your customers to go online.
As soon as you’ve signed up for Connect we’ll give you access to our online template library where you can download a range of tools that together make up a multi-channel communications toolkit:
- marketing plan template
- adverts for print
- web banners
- mailers and leaflets
- posters
- telephone scripts, etc
And the best bit? You can tailor the toolkit templates to suit your local authority’s brand, to communicate the relevant services available and to best fit with your citizens, giving you complete flexibility in how you spread the word that online is here, and it’s here to stay.
To find out more about what’s included,
get in touch
.