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Online Payments

Payment solutions

 
Capita's Internet Payment collection solutionsIn a nutshell:

A highly secure
and easy-to-use solution that enables your customers to make self-service payments online. 
                                 

Key benefits:

  • Complete end-to-end solutions and payment portal options available
  • Seamless integration with your financial and CRM systems
  • All web payment pages carry your branding.













Capita’s Online Payments solution provides your customers with greater flexibility in how and where they make payments to you, reducing your payment processing costs.

Harnessing the power of the internet can bring many benefits to your business. When it comes to collecting payments from your customers this means not only the physical nature of taking a payment, but also the ability to integrate that process with your back office systems.
Capita’s Online Payments solution provides a perfect combination of the two.

Click on the arrows below to discover more about our Online Payments solution...

For more information about our leading solutions, call 08701 627806 or contact us via our online enquiry form. 
Contact us with your online payments or other payment solutions enquiries

  • Reducing the cost of payment processing

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    Socitm’s (Society for Information Technology Management) annual benchmarking reports consistently refer to ‘channel costs per transaction over the web [as being] a mere fraction of the cost of handling that same transaction face-to-face’.
     
    Although the potential for savings is widely acknowledged, there are still many organisations where staff time is spent in re-keying online payment data into other systems, which is not only time consuming but often leads to keying errors and time lost in reconciling data. Through a fully integrated solution, we can ensure that updating of your existing systems to record details of payments received is carried out automatically and efficiently.

  • Improving collection rates

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    With Capita’s online payments solution your customers can make payments via your website at anytime and from anywhere. This flexibility results in measurably improved collection rates and income for your organisation.

  • Highly secure and configurable

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    We manage your online payments for you through our proven, fully managed Payment Card Industry Data Security Standard (PCI DSS) Level 1 certified service, which encompasses the highest levels of card security and fraud protection measures.

     

    If you are using a bespoke front-end form or specialist system to capture customer details and the goods or services they are paying for, we provide the webpages into which credit and debit card details are entered, while integrating seamlessly with your chosen third-party system, such as a customer relationship management system (CRM). We can also provide shopping cart functionality, if required.

  • Customer reassurance

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    Providing reassurance to your customers during the online payment process is essential. That’s why we ensure all your online payment webpages use your own organisation's branding.

  • Features and benefits

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    • Highly competitive card processing rates


    • Acceptance of all major credit and debit cards


    • Full or partial refund options


    • Comprehensive transaction reporting


    • Prompt settlement with monies deposited direct to your bank account


    • Configuration Management System option, enabling authorised staff to make changes to the card payment webpages

     
    • Account balance retrieval and look-up facility

     

    • Accounts can easily be put on ‘stop’


    • Shopping cart functions enable customers to pay for multiple goods or services in a single visit


    • Multi-lingual option.