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Everything you need

Satisfying all your payment collection needs

Capita payment solutions, providing everything you'll need 

Providing your customers with a choice of highly secure, easy to use ways to pay has never been more important. That’s why it’s essential you choose a payment collection partner that provides all the answers.

With over 20 years’ experience in the payment collection industry, we understand what our customers demand.

Choice. Not only in the payment channels available to your customers, but in how these services are configured with your existing systems and can be adapted to your evolving needs. Our consultative approach ensures you never have to accept a ‘one size fits
all’ solution.

Guaranteed security. Personal data has to be secure; that’s unquestionable. We are fully PCI DSS* and PA-DSS** certified and implement the latest security technologies and procedures to ensure your customers’ data is never compromised.

Quality information. As well as the essential cardholder data, we can capture and validate reference details such as customer account and invoice numbers, ensuring you always know what a payment is for. Our solutions can also integrate with your existing systems to look up and update account balances, ensuring customers always know how much is due for payment.

Reduced overheads. There’s no need for you to worry about on-site servers or infrastructure as our solutions are managed in our secure cloud. Furthermore, if you’d like us to take care of absolutely everything, you can also choose our fully managed service.

* Payment Card Industry Data Security Standard
** Payment Application Data Security Standard

 Benefits for you  Benefits for your customers
 ✔ Faster receipt of income  ✔ A wider choice of payment options
 ✔ Reduced PCI liability  ✔ Flexibility in when, where and how to pay
 ✔ Comprehensive management reporting  ✔ Peace of mind when making payments
 ✔ Adaptable to changing business needs  ✔ Enhanced customer experience
 ✔ Increased income collection  ✔ A better relationship with your organisation









Click on the arrows below to discover more about our payment solutions and how we can make a difference... and you can view the online payment solutions product demonstration here.

To arrange a FREE consultation to explore how Capita’s solutions can help your organisation call us now on 08701 627806 or get in touch through our online enquiries form.

 
Contact us with your payment solutions enquiries
  • Customer present payments

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    Over the counter: Take card payments using a Chip & PIN device, as well as payment by cash or cheque. Makes specialist on-site hardware or software (other than the Chip & PIN device) redundant and removes associated management and monitoring overheads.
     
    Mobile: A flexible, cost-effective and easy to commission mobile credit and debit card payment solution ideal for taking payments on your premises, in the field or on customer doorsteps.
  • Self-service options

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    Internet payments: Online payment pages that carry your own corporate branding and seamlessly integrate with your existing website and back office systems.
     
    Automated telephone services: Choose from Touch Tone (customer enters details using telephone keypad) or Speech Recognition (customer uses their own voice to navigate through the options).
     
    Two-way text messaging solution: Communicate with your customers and staff quickly, easily and at a very low cost. Includes the ability to accept payment by text.
  • Payments over the phone

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    Paye.net: A browser-based solution accessible from any PC on your network. Whether you need to enable individuals to take ad-hoc payments or provide a solution for a 100 seat call centre, Paye.net is ideal.
  • Income management

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    A central transaction database that controls and reconciles income imported from a wide range of payment sources. It produces, reports and re-formats data prior to export in order to update back-office systems, including a wide range of financial management systems (FMS).
  • Leading security as standard

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    Capita has been consistently first to market with card security measures, from Payment Card Industry Data Security Standard (PCI DSS) Level 1 certification to PA-DSS validation. All our products use the highly secure and established Secure Bureau Service for real time validation, real time authorisation and forwarding of payment details for bank settlement.
  • Cloud computing

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    Capita is at the forefront of cloud computing, having delivered payment solutions from the cloud since 2000. Our payment products are available via the internet and a standard web browser. This provides savings due to reduced on-site hardware, accompanying support and management, and your own PCI DSS compliance overheads.