Capita Support helps you support vulnerable citizens wherever they live, throughout every stage of the process, from initial assessment and referral to full support provision and outcome monitoring.
Implementing Capita Support at your organisation will allow you to streamline your support services enabling a single, standardised and efficient approach to effectively manage and measure your operation. Capita Support assists housing and care professionals improve assessments, matching, referrals placements and support planning provision for accommodation-based and floating support services.
The innovative software gives your staff an effective tool allowing a face-to-face, more personal approach when dealing with clients. With Capita Support in place, your staff and resource allocation becomes more efficient and effective delivering increased value for money to you and your commissioners. Essentially, your workforce is free to focus on what is at the heart of your service – delivering dedicated support services.
Capita Support delivers real savings
Capita Support fully manages:
- Reduces number of times a client has to provide their details
- Outcomes improved to clients
- Reduces time taken to assess and refer client from 3 days to 3 hours
- Continual development of application to ensure precise meeting of sector and legislative needs
- Improves standardisation and increases accuracy of delivery of support services by your organisation/to your communities
- Easier, more effective and efficient access to services for clients
- Increased corporate reporting
- Increased utilisation of service and client data delivering increased depth and accuracy of customer needs fuelling better outcomes
- Significantly reduces administration time regarding contracts and referral process, saving hours and £s
- Faster referral to placement turnaround
- Improves access to and transparency of records by all parties (commissioner, provider, client)
- Reduces number of clients and time spent on waiting lists
- Improves placement of client with appropriate levels of service, better utilising resources.
To discover more about Capita Support and the key functionality dedicated to the needs of providers of Supporting People services, please download the brochure or contact us
- All types of assessments
- Contracts and services.
.See the savings for yourself – find out more
To see the possible savings for your organisation when implementing Capita Support, please visit the Capita Support interactive return on investment calculators for savings on referral forms completion
and repeat referrals