At Capita, we understand that public sector organisations are given challenging targets with limited funding. There is also a great deal of pressure to provide fully accessible customer information and services on demand.
From working with our local authority and social housing customers we know that you need software solutions that are flexible and modular. With limited budgets and taxing targets, solutions must be adaptable to meet the requirements of different organisations and their customers.
How can Capita’s software help you?
Our teams have great expertise in both information technology and the public sector. We understand the challenges you face and how to surmount them. We believe systems can be managed more efficiently and cost-effectively with an end-to-end approach to information management. Our solutions and services are all designed to encourage information sharing and collaboration across your organisation, empowering your people and allowing them to deliver efficient services to your customers.
Our solutions streamline information flow and encourage integration to minimise administrative overheads and speed up delivery. From front line staff accessing back office databases, via field officers directly updating back office systems, to self-service facilities for customers, we eliminate re-keying and manual intervention wherever possible.
Our shared objectives
Our aim is to integrate your information systems to help you:
- Speed up the flow of information
- Give workers access to relevant, up-to-date information quickly
- Eliminate manual intervention and duplication of work
- Increase the accuracy of all information held on file
- Give citizens access to services and information on demand
Hear from Ian Gates, divisional director of CSS, discussing our latest innovations and software offerings, such as TotalMobile, Capita Insight, Technical Services and Capita Support.