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Training and consultancy

Training and consultancy

For over 20 years we’ve been working closely with local authorities of all sizes, throughout the UK, to help them develop solutions to practical problems associated with day-to-day service delivery in local government. We are the UK’s largest outsourcing provider to local authorities and have extensive expertise in providing training, policy and consultancy services for councils wishing to streamline their processes, save costs and improve performance while investing in their employees.

Our training and consultancy services include:

  • Training - covering revenues, benefits and customer services, which are tailored to your individual needs and place specific focus on enabling employees to balance workloads and increase efficiencies
  • Systems consultancy  - by combining our extensive theoretical systems knowledge with our practical, hands-on experience, we offer unrivalled technical support for core revenues and benefits systems
  • Policy and consultancy  - we support local authorities across all areas of revenues and benefits by providing consultant expertise to help improve performance and achieve best practice.

Download our training brochure to find out about all the training courses and workshops we provide.

Contact us

Capita's assessment, policy and training team