Capita takes part in channel shift webinar with UKauthorITy.com

Hosted by UKauthorITy.com and ITU Live on Tuesday 13 March in London, the webinar discussed the issue of achieving effective channel shift with citizens, and focused on topics including how quickly is the public sector persuading the citizen to use cost-saving digital services? Will the shift in behaviour happen soon enough to deliver much needed savings? What do we know today about progress across frontline services?

Watch the webinar here

On the ITU Live panel:

• Felicity Singleton, head of digital policy at the Government Digital Service
• Martin Ferguson, head of policy at Socitm
• Matthew Stammers, director, Capita
• Chair, Helen Olsen, managing editor, Informed Publications Ltd.
  
  
• Visit Capita's Connect homepage - putting your citizens online, not in line
• Watch the webinar here