Capita Housing Conference 2010

Capita would like to thank the following exhibitors for their involvment at the Capita Housing conference:

• Capita Total Document Solutions

  

  

   

  Capita Total Document Solutions (CTDS)

   

  CTDS offer anything from simple archive storage of physical documentation to fully blown outsourced and web based document management solutions.

   

  Scanning paper based records for Local Government and Housing Associations throughout the United Kingdom and Ireland. Converting documents such as Finance Records, Property Files, Tennant Files all scanned to digital legally admissible images.

   

  As well as fully outsourced e-Invoicing we have industry leading Electronic Mailroom services that benefit from a unique early delivery arrangement with the Post Office.
  Our Preservation Services division has more than 30 years experience digitising some of the most financially and historically valuable collections in the world.

   

  Whether your requirement is large or small, short term or long term, paper or microfilm/microfiche, we can tailor our vast portfolio of services to fit your needs exactly. Capita TDS offer services to companies of all shapes and sizes and from all industry sectors.

   

  We are trusted by local and central government and small to large commercial organisations with some of the most sensitive and valuable paper and digital material in the country, and are accredited to a high level in all areas of the business.
  

   

• Gistix

  

  

  Gistix created the ADE ( Advanced Document Engine ) software, which Capita has installed on over 60 of its client sites, for producing letters and other documents from Housing.

   

  Gistix is a small specialist company which has been supplying software to enhance the Capita Housing product for over 15 years.  Gistix software also includes UPTOP ( automatic fax and email repair orders ) and ACADAMAP ( Capita Housing desktop mapping ).

   

  Gistix contact: Maggie Ainsley, Gistix (Northern) Ltd.  01765 658000 - maggie@gistix.com

• Keystone

  

  

   

  Keystone is one of the sector’s greatest recent success stories. Having entered the market in 2003, offering a fresh and innovative approach to asset management solutions, Keystone is now used by nearly 100 social landlords UK-wide, to manage over a million assets. 

   

  This success has been built on placing a commitment to exceptional levels of customer service at the heart of everything the company does – and on providing a continuously improving product set, covering business planning, Housing Quality Standard monitoring, planned maintenance, asbestos risk management, and control of servicing & inspection activity.
  

   

  Keystone’s fully web-based suite consists of the following fully integrated modules:

   

   - Keystone Asset Management (KAM)
   - Keystone Planned Maintenance (KPM)
   - Keystone Asbestos Register (KAR)
   - Keystone Servicing & Inspections (KSI)
   - Keystone Foundation Mobile (FOU)

   

  Keystone make significant additional functionality available with each release of the software.  Major new features such as Sustainability modelling, EPC support, Fuel Poverty reporting, Tenant Satisfaction, NROSH, EcoHomes XB – and now a fully web-enabled application have ALL been made available to customers at no additional cost.

   

  Visit our stand to see why Keystone’s combination of exceptional products AND services have made it Capita’s preferred asset management partner.

   

• M3

  

  

  M3 publishes schedules of rates to procure and manage measured term contracts for the maintenance of housing and for non-residential buildings in all sectors. The NHF Schedule of Rates provides full descriptions and costs of all social housing repairs, with contract conditions and preliminaries. Additional modules are available for specialist areas of work, planned maintenance and void works.

   

  We offer a suite of maintenance products including Locator Plus for repairs diagnosis, Housecall for internet repair reporting and Housecare, a tailored repairs handbook that can be either printed or published online.

   

  For development M3 supplies Pamwin Plus, a complete system for appraising and managing the housing development process providing new improved mixed tenure appraisals.  It is designed to be used by staff in finance, development and sales, providing managers with a powerful tool for programme reporting and risk control. We also offer Pamwin Lite which is a stand-alone appraisal and valuation tool.

   

  M3 Consultancy advises on asset management strategies, maintenance policies and procedures, DLO reviews, benchmarking, and other management and maintenance issues.

   

  M3 products are used by over 500 housing associations and local authorities, providing services to more than 2 million tenants. Visit www.m3h.co.uk or call us on 020 8254 5580.

• Northgate

  

  

   

  Northgate Information Solutions is a leading provider of software and services to over 300 Local Authorities and Social Housing Providers.

   

  Northgate Housing and Northgate OHMS are the market-leading solutions for Housing and Works Management and are used in the management of over 3 million properties worldwide.

   

  Our services and solutions enable efficiencies to be delivered across all areas of your business and ensure a positive impact on your community.

   

  Northgate supports social housing service providers in meeting continuous improvement targets.

   

  www.northgate-is.com/publicservices
  

   

• Shelter Cymru

  

  

  Shelter Cymru is Wales’s people and homes charity. We prevent people losing their homes by providing free, independent, specialist advice. Last year we helped nearly 16,000 people in housing need – a record number – and prevented homelessness in 86 per cent of cases where it was faced.

   

  We believe that everyone has the right to a decent, secure home. Through our campaign Now Is The Time, we are calling for more homes that people can afford, greater support for anyone with housing problems or facing homelessness and for empty properties to be brought back into use.

   

  www.sheltercymru.org.uk
  Advice & Support Services 0845 075 5005
  Registered charity number 515902

• XMBRACE

  

  

  Xmbrace is the market leader in the provision of dynamic appointment and workforce scheduling solutions to the UK Housing sector, with a long-standing and successful partnership with Capita.

  
  
  The solution known as OPTI-TIME is a real-time resource scheduling system covering responsive repairs, appointment booking with ‘operative proximity indicators’, project-based work, voids and complex repairs, gas servicing and KPI reporting. OPTI-TIME integrates as standard to all housing and contractor management systems, working with any chosen mobile solution. It provides links with web, email and text/SMS services for customer communications and appointment booking. Increasingly, OPTI-TIME is being adopted for corporate resource booking as part of a Customer Relationship Management system.

  
  
  The Xmbrace User Group is an unmatched future proofing guarantee. Our customers all do the same thing so our development efforts are channelled in the same direction. The continued success of our company relies on us continuing to deliver what people in housing need.

  
  Contact: Nick Jeffreys, Sales & Marketing Director
  Telephone: 020 7953 5043
  Email: sales@xmbrace.com
  Address: CP House, Otterspool Way, Watford WD25 8HP
  Website: www.xmbrace.com