Capita’s technology is key to shared service success
Transforming your services to deliver more with less is undoubtedly a huge challenge. Sometimes the most difficult task is working out where to start.
Capita has the most extensive expertise in the marketplace in helping local authorities implement shared services that deliver step changes in cost savings whilst maintaining or even improving customer service. For example:
• The Revenues and Benefits Shared Services Partnership serving West Dorset celebrated their first £1million saving on 1 August 2010 and increased efficiencies to customers by 40%
• South Worcestershire Shared Service is on target to save £1 million annually through their shared service operation.
As a leading software provider for the local government market, Capita helps the public sector save money and achieve service improvements by getting the most from ICT solutions. We work in partnership with our customers, guiding and supporting them through the development of their shared service. Capita adds unique value benefiting customers our experience in delivering more successful shared services than anyone else.
Talk to us to find out how we can get you on the road to achieving your successful shared service