Our history

 - Capita strengthened its housing business through the acquisition of IBS OPENSystems Ltd
 - Capita Software Services became one of the first UK-based vendors of payment applications to achieve the Payment Application Data Security Standard (PA-DSS)
 - Capita Revenues and Benefits launched Process and Performance Manager
 - Capita Software Services launched new web-based application providing council officers, housing associations and citizens with personalised, instant access to housing and support services
 - Mobile ‘Change in Circumstances’ application launched for Housing Benefits
 - Enterprise (Corporate) Mobile working platform is launched
 - Over one million credit/debit card payments are processed via Capita Payment Management’s Managed Service in a single month

 - Capita Software Services partnered with SunGard to launch new software, improving local authorities’ risk and verification processes
 - Capita Housing had its most successful year to date, with over £2million investment by existing customers and five new customer wins, totalling £1.405 million
 - Capita Revenues and Benefits Integration Portal application launched
 - First customer goes Live with Capita Payment Management’s Secure Bureau Service (SBS)

 - Capita Software Services acquired the software division of Spectrum Computer Services Plc
 - Capita Software Services’ e-Citizen solution is awarded EDT status approval through Government Gateway Alliance programme
 - Capita released a white paper report encouraging local governments to see shared services as a reality, not just a vision
 - First customer goes live with Capita Payment Management’s Speech Recognition software
 - Capita Software Services became the first of the major payment service providers to the public sector to achieve Payment Card Industry Data Security Standard (PCI DSS) certification

 - Capita invested in excess of £1million in the development of its Housing system to ensure the software solution leads the market for RSLs, local authority housing departments and councils transferring their stock to housing associations or ALMOs
 - Capita Revenues and Benefits’ first shared service customer went live
 - Capita Software Services gained re-accreditation to the e-Government Interoperability Framework (e-GIF)
 - Housing Work Tray software developed
 - Academy Mobile Team grew to form independent mobile division - Mobile Solutions
 - Housing e-Client launched

 - Academy Mobile Team created within Academy Housing
 - Academy Housing Workflow launched

 - Desktop Summary launched providing new features supporting CRM, One-Stop Shop and Call Centre operations
 - Local Housing Allowance (Pathfinder) application for Benefits launched
 - Document Templating application re-engineered
 - Discount changes for Council Tax launched
 - Education Benefits application redeveloped for Capita Revenues and Benefits offering
 - Asbestos Management Module launched for Academy Housing

 - Re-branded to Capita Software Services from Academy Information Systems. ‘Academy’ retained as a product line brand
 - 100th Capita Revenues and Benefits customer reached
 - Skillwise (computer-aided training) launched for Capita Revenues and Benefits products
 - Streetwise module for NDR inspections launched
 - New Working and Child Tax Credits module launched for Benefits
 - Online link to VO website launched along with e-Billing and LLPG development for Council Tax
 - Phase 1 of Business Improvement Districts module for NDR launched
 - Pension Credits for Benefits launched
 - Streetwise Fraud application launched for Benefits

 - NDR Revaluation software released
 - Discretionary Housing Payments and Streetwise Verification Framework applications launched for Benefits
 - Academy Banner replaced by Academy Desktop, as innovative step to single point of access to all Academy Revenues and Benefits applications
 - Rent Service application for Benefits launched
 - Streetwise module for Council Tax Inspections released

 - SAFE for Benefits released
 - Launched BACS Refunds for Council Tax

 - Benefits Development Fund launched at customers request
 - Windows Overpayment released
 - Online link to VO website for NDR introduced

 - Verification Framework released for Benefits
 - Windows NDR released
 - Major £3 million investment released for product development to ensure Academy Revenues, Benefits, Housing, Income Management and associated software offerings maintain their position at the forefront of IT in the Public sector

 - Academy acquired Crest Cash Receipting

 - Academy acquired Imasys Cash Receipting and Income Management business

 - Windows Council Tax and Benefits released

 - Academy acquired Sherwood’s Housing software. Resulted in the re-branding of the housing application as Academy Housing
 - ABF Payments, Overpayments and NDR applications released

 - Academy Information Systems formed and quickly established as major new force in the local government software market

 - Mainframe VME Council Tax product released
 - Academy acquired West Wiltshire Software Ltd., including the Revenues and Benefits products

 - Mainframe VME Benefits, Community Charge and NDR products released