Skip Links

Our history

  • 2009

    details

    Capita strengthened its housing business through the acquisition of IBS OPENSystems Ltd.
     
    • Capita Software Services became one of the first UK-based vendors of payment applications to achieve the Payment Application Data Security Standard (PA-DSS)
    • Capita Revenues and Benefits launched Process and Performance Manager
    • Capita Software Services launched new web-based application providing council officers, housing associations and citizens with personalised, instant access to housing and support services
    • Mobile ‘Change in Circumstances’ application launched for Housing Benefits
    • Enterprise (Corporate) Mobile working platform is launched
    • Over one million credit/debit card payments are processed via Capita Payment Management’s Managed Service in a single month.

  • 2008

    details

    • Capita Software Services partnered with SunGard to launch new software, improving local authorities’ risk and verification processes
    • Capita Housing had its most successful year to date, with over £2million investment by existing customers and five new customer wins, totalling £1.405 million
    • Capita Revenues and Benefits Integration Portal application launched
    • First customer goes Live with Capita Payment Management’s Secure Bureau Service (SBS).

  • 2007

    details

    • Capita Software Services acquired the software division of Spectrum Computer Services Plc
    • Capita Software Services’ e-Citizen solution is awarded EDT status approval through Government Gateway Alliance programme
    • Capita released a white paper report encouraging local governments to see shared services as a reality, not just a vision
    • First customer goes live with Capita Payment Management’s Speech Recognition software
    • Capita Software Services became the first of the major payment service providers to the public sector to achieve Payment Card Industry Data Security Standard (PCI DSS) certification.

  • 2006

    details

    • Capita invested in excess of £1million in the development of its Housing system to ensure the software solution leads the market for RSLs, local authority housing departments and councils transferring their stock to housing associations or ALMOs
    • Capita Revenues and Benefits’ first shared service customer went live
    • Capita Software Services gained re-accreditation to the e-Government Interoperability Framework (e-GIF)
      Housing Work Tray software developed
    • Academy Mobile Team grew to form independent mobile division - Mobile Solutions
    • Housing e-Client launched.

  • 2005

    details

    • Academy Mobile Team created within Academy Housing
    • Academy Housing Workflow launched.

  • 2004

    details

    • Desktop Summary launched providing new features supporting CRM, One-Stop Shop and Call Centre operations
    • Local Housing Allowance (Pathfinder) application for Benefits launched
    • Document Templating application re-engineered
    • Discount changes for Council Tax launched
    • Education Benefits application redeveloped for Capita Revenues and Benefits offering
    • Asbestos Management Module launched for Academy Housing.

  • 2003

    details

    • Re-branded to Capita Software Services from Academy Information Systems. ‘Academy’ retained as a product line brand
    • 100th Capita Revenues and Benefits customer reached
    • Skillwise (computer-aided training) launched for Capita Revenues and Benefits products
    • Streetwise module for NDR inspections launched
      New Working and Child Tax Credits module launched for Benefits
    • Online link to VO website launched along with e-Billing and LLPG development for Council Tax
    • Phase 1 of Business Improvement Districts module for NDR launched
    • Pension Credits for Benefits launched
      Streetwise Fraud application launched for Benefits.

  • 2002

    details

    • NDR Revaluation software released
    • Discretionary Housing Payments and Streetwise Verification Framework applications launched for Benefits
    • Academy Banner replaced by Academy Desktop, as innovative step to single point of access to all Academy Revenues and Benefits applications
    • Rent Service application for Benefits launched
    • Streetwise module for Council Tax Inspections released.

  • 2001

    details

    • SAFE for Benefits released
    • Launched BACS Refunds for Council Tax.

  • 2000

    details

    • Benefits Development Fund launched at customers request
    • Windows Overpayment released
    • Online link to VO website for NDR introduced.

  • 1999

    details

    • Verification Framework released for Benefits
    • Windows NDR released
    • Major £3 million investment released for product development to ensure Academy Revenues, Benefits, Housing, Income Management and associated software offerings maintain their position at the forefront of IT in the Public Sector.

  • 1998

    details

    • Academy acquired Crest Cash Receipting.

  • 1997

    details

    • Academy acquired Imasys Cash Receipting and Income Management business.

  • 1996

    details

    • Windows Council Tax and Benefits released.

  • 1995

    details

    • Academy acquired Sherwood’s Housing software. Resulted in the re-branding of the housing application as Academy Housing
    • ABF Payments, Overpayments and NDR applications released.

  • 1994

    details

    • Academy Information Systems formed and quickly established as major new force in the Local Government software market.

  • 1993

    details

    • Mainframe VME Council Tax product released
    • Academy acquired West Wiltshire Software Ltd., including the Revenues and Benefits products.

  • 1990

    details

    • Mainframe VME Benefits, Community Charge and NDR products released.

Capita Software Services is a leading supplier of revenues, benefits, payment management, e-government and integrated housing management systems within the public sector and social housing marketplace. As a wholly owned subsidiary of The Capita Group Plc, we have seen strong and consistent growth over the past few years, with over 500 installations in local government and social housing organisations.

 

The Capita Software Services story


Capita Software Services, formerly Academy Information Systems, was established in 1994 by the acquisition of West Wiltshire Software Ltd. From inception, our aim was to create excellence in software product development with a focus on the markets of government, and related bodies.


Key dates in the history of CSS